Frequently Asked Questions
Earwax Removal
Frequently Asked Questions (FAQs)
1. Why do we have earwax?
Earwax (cerumen) is a natural substance that protects the ears by trapping dust, dirt, and bacteria. It also keeps the ear canal moisturised and prevents irritation or infection.
2. Do I need to get my earwax removed?
Most people do not need to remove earwax—it usually works its way out naturally. However, if you experience hearing loss, discomfort, blockage, dizziness, or ringing, you may have an earwax buildup that requires professional removal.
3. What are the safe methods for earwax removal?
We offer three safe, professional methods:
Irrigation (gentle warm water low pressure flushing)
Micro-suction (a precise suction device under visual guidance)
Manual removal (using a small tool under careful visual inspection)
Your clinician will assess which is most suitable for you.
4. What should I do before my appointment?
Do:
Use ear olive oil ear spray/drops for a few days before your appointment—unless advised otherwise.
Inform us of any ear infections, perforated eardrums, or surgery history.
Please ensure you complete the consent form sent when you booked.
Don’t:
Use cotton buds, hair pins, or other objects to try to remove the wax yourself.
Ignore symptoms like pain, discharge, or hearing loss—these should be checked first and may require a further opinion.
5. Is earwax removal painful?
Most people find the procedure painless or mildly uncomfortable. You may feel a tickling, suction sensation, or slight pressure. We aim to make the process as gentle and safe as possible.
6. Are there any risks involved?
All procedures carry minor risks. These can include:
Temporary dizziness or hearing changes
Ear canal irritation
Rare Risks include infection or discomfort or ear drum perforation
We take steps to minimise all risks and only proceed if the procedure is safe for you.
7. How often should I have earwax removed?
There’s no set frequency. Some people never need removal; others may need it every 6–12 months. It depends on your ear anatomy, wax production, and use of hearing aids or earphones.
8. Can I prevent wax buildup?
Do:
Keep your ears dry and clean.
Use olive oil spray/drops occasionally (usually once every 2 weeks)if prone to buildup.
Don’t:
Over-clean or insert anything into your ears.
Use ear candles—they are unsafe and ineffective.
9. When should I avoid earwax removal?
You should avoid or delay removal if you have:
A current ear infection
Recent ear surgery
Perforated eardrum (unless using a safe method like micro-suction under clinical advice)
10. What if the wax doesn’t come out completely?
Sometimes, a second visit may be required if wax is too hard, deep, or stuck. We may advise continuing softening drops before reattempting removal.